Building Your Conference’s Digital Assistant: A Deep Dive into the Kbot

Session Number: 8349
Track: Emerging Technologies
Sub-Categorization: Chatbots
Session Type: Tips, Techniques and Tuning
Primary Presenter: Mia Urman [CEO - AuraPlayer]
Time: Jun 25, 2019 (08:50 AM - 09:50 AM)
Room: 620, Level 6

Speaker Bio: Mia Urman is an Oracle ACE and a world-class expert in Oracle Forms and ADF with over 18 years of experience presenting, supporting, training, and consulting Oracle products. In her seven years at Oracle Israel, Mia was both a senior support analyst and a product manager of Oracle Developer Suite, JDeveloper, and IAS technologies, as well as the lead trainer and pre-sale consultant for Oracle on the topics of Oracle Forms and ADF. She is the founder of Qesem Consulting, a boutique consulting firm that boasts an elite list of enterprise clients in the telecom, government, defense, and finance industries. Her high-profile client list includes MasterCard, Bank of Israel, Ministry of Agriculture, IBM, Israeli Ports Authority, Discount Bank, Nice, and Motorola.

While providing support, architecture design, and project development services to Qesem Consulting customers, Mia became intimately familiar with some of the leading challenges facing Oracle Forms/ERP clients and co-founded AuraPlayer, a development house providing solutions in the mobile, SOA, integration, auditing, and monitoring fields. AuraPlayer creates web services from Oracle Forms business logic which can be exposed and run from mobile, cloud computing, or SOA systems. Mia currently serves as AuraPlayer's CEO.

Mia is a seasoned presenter on Oracle technologies and has presented at various conferences including Oracle OpenWorld, ODTUG Kscope, UKOUG, and IOUG Collaborate. She has been a keynote speaker at many local Oracle Technology Network Developer Day events as well as full-day training sessions for IOUG and Oracle Week. She is also the chair of the Israeli OUG for Oracle Forms and Reports.

Technologies or Products Used: Oracle Digital Assistant cloud service

Session Summary for Attendees:  As one of the hottest technology fields in the past few years, chatbots enable enterprises to engage users in a natural language, conversational user interface. For ODTUG Kscope19, we prepared a special digital assistant for you to answer all your conference needs and to respond with natural language to any questions you may have about the conference or Seattle in general. In this session, we will do a deep dive into how we developed our conference chatbot named “Kbot” and what were the pieces we needed to make it work. We will walk you through the process of developing a chatbot with Oracle Digital Assistant cloud service from start to finish.